Terms and Conditions

  1. Bookings and Payments

All prices are listed in New Zealand Dollars (NZD) and include GST unless otherwise stated. A 25% deposit is required to secure your booking. The remaining balance must be paid in full 7 days prior to departure. Payments can be made via bank transfer or credit card (credit card fees may apply). Bookings are not confirmed until a deposit has been received and a confirmation email has been issued.

  1. Cancellations and Refunds

Cancellations made more than 30 days prior to departure will receive a full refund. Cancellations made within 14 days of departure or failure to show will result in forfeiture of the deposit. Flights postponed due to weather or operational factors will be rescheduled where possible. If rescheduling is not feasible, a full refund will be provided.

  1. Weather and Safety

All flights are weather-dependent and subject to pilot discretion. Safety is our highest priority. We reserve the right to delay, modify, or cancel flights at any time due to weather, safety concerns, or operational requirements. All passengers must follow the pilot’s instructions at all times. 

  1. Passenger Requirements and Baggage

Passenger weight limits apply and will be confirmed prior to departure. Due to aircraft limitations, baggage is restricted. Please check in advance if you wish to bring personal items such as camera gear or backpacks. Dangerous goods, including flammable items or aerosols, are prohibited unless declared and approved in accordance with aviation regulations.

  1. Liability

Main Divide Helicopters accepts no responsibility for loss, damage, or injury to passengers or personal property during the flight, except where required by law. Participation in scenic flights is at the passenger’s own risk.

  1. Passenger Conduct

Disruptive, unsafe, or unlawful behavior will not be tolerated and may result in removal from the aircraft or cancellation of the flight without refund. Passengers must comply with all instructions given by the pilot and ground crew to ensure a safe and enjoyable experience for everyone.

  1. Changes to Pricing and Terms

Prices and terms are subject to change without notice. The terms and conditions applicable at the time of booking will apply to your flight. Any updates to these terms will be posted on our website and are available upon request.